Testimonials

"Dr Chu is the best!!! She is kind patient and loving. My dog Baylee just loves her and never stresses out when he sees her because he can feel her love for animals. The staff is also awesome caring and loving too. I have been going here for 3 years and will always continue to bring my precious Baylee here because I know they truly care about him and will give him the best care."

- Michaelene D. - Review from Facebook


"Dr. Chu is so caring and she has a great staff.Honey and I recently moved from the area and this is one place we miss!"

- Brenda B. - Review from Facebook


"Everyone is so friendly!! Prices are reasonable and the place is very clean. My dog LOVES going here even though he may not love the shots LOL. I would recommend 110%!!"

- Michele Z. - Review from Facebook


"My guniea pigs come here for their nail trims and annual exam. The whole staff is always friendly and great with our boys!"

- Jasmine W. - Review from Facebook


"Dr Chu and the staff at Ark were great! You can tell they really love their patients!"

- Tri SweetE-Erika M. - Review from Facebook


"Dr. Chu and the staff here are so friendly! Both my dogs are never scared or nervous to go to the vet. They make the whole appointment easy and enjoyable and get down to the dogs level instead of lifting them onto a table. Love this place!"

- Amanda H. - Review from Facebook


"I used to work at the clinic, and unfortunately had to leave because I was moving out of state. I trust both of the veterinarians here completely, and love the sincere staff! You will be We'll taken care of if you bring your pets to Ark, and they will be well loved"

- Kaitlin J. - Review from Facebook


"I love Ark. The doctors and staff are friendly and professional and seem to genuinely care. I love the fact they always know my dogs names and personalities. They are top notch and I wouldn't go anywhere else! Highly recommended!"

- Highhorse L. - Review from Facebook


"Ark has been caring for our cats for 24 years now and we can't say enough good things. The staff is professional, caring, and kind. They've walked us through having to euthanize two of our cats: it's never easy but they did their best to make it as painless as possible. The best thing I can say about Ark? It's this: when hard decisions have to be made they give us the information and respect the decisions we make."

- Tom A. - Review from Facebook


"They always take great care of my dogs. Decent prices, good staff. Best of all they don't do pushy up selling."

- Erin W. - Review from Facebook


"My first time was this past Tuesday. We were welcomed and made to feel like family when we walked in.
Doctor asked about my pup, her history etc. Exam didn't feel rushed. So glad we switched over from our other vet."


- Denise M. - Review from Facebook


"Thank you Ark! You have taken wonderful care of Zeus, Zoe, Bailey, Toby, and now our newest addition Maximus!"

- Linda C. - Review from Facebook


"Dr. Hetzler and staff are the BEST! They have been providing excellent care for our 4-legged family members for almost 17 years and we so appreciate the love, care and support from everyone there!!"

- Leslie R. - Review from Facebook


"Our two cats have been coming to Ark Animal Hospital since they were kittens. One kitty has already passed and the other kitty is now a senior. Both have received excellent care throughout their lives, first from Dr. Hetzler, and now from Dr. Chu. I found Ark by accident in 1998 when we first moved to SD (next door to Beverly's Fabrics). The office is a bit far from where we live in North County, but the drive is worthwhile to me. I know our animals will be treated properly. I cannot imagine going to any other vet."

-Lauren S. - Review from Yelp


"I have been taking my babies to Ark Animal Hospital for the past 8 years. The staff are kind, comforting and take excellent care of my babies. One of my babies is rather feisty however they know how to handle her with the utmost care when treatment is needed. After treatment I always get a follow-up phone call to see how my kitty is doing. I don't even get this kind of care from my own doctor.

They always send birthday emails for my kitties as well as reminder appointment when they are due for their physicals and shots.There is always plenty of parking and my kitties are always seen on time or with minimal wait. I highly recommend Ark Animal Hospital."


-Deborah S. - Review from Yelp


"I've been bringing my little guy here since I brought him home two years ago. In his first year he was a rather sickly pup and just couldn't catch a break. I called many times with concerns that something was wrong and I was always able to get an appointment with in 24 hours. He has always been treated with the utmost care, and I must say he loves going to the vet. Every time we walk in, the staff will walk into the waiting room to come say to him and play for a bit. Job well done Ark Animal Hospital!"

-Stefanie L. - Review from Yelp


"What a team! I think you should probably let Ark help you with your pets; you and your pets be pleased. Have you ever gone to one of those great old cafes, where the whole team works in unison and finishes each other sentences? Ark reminds us of La Jolla's beloved Harry's coffee.

Details: Ark has cared for four of our cats to them over the last few years, and they have helped them vary cost effectively and compassionately. Dr. Chu and Dr. Hetzler have proven over and over again that they are wise and well skilled. Thank you! Sometimes Dr. Chu's make me a little nervous with her stunning physical beauty, but don't be fooled! Chu is wise and cat-savy.

Some background about us: The two of us (40 something married couple) have been seriously involved in cat rescue here in San Diego for 15+ years, and we've worked with lots of vets around the county. We've taken our pets to many vets, and volunteered at countless Feral Cat clinics, and even volunteered for years at other area vets to help with boarded pets, etc.

We always appreciate that the facility is no-frills, and you get the feeling they are always working to keep costs low and sharing the savings with us; important to us in this economy. Locations is good and central with easy parking. We have enjoyed their Saturday hours, and late night service one some evenings. If it were my business... I wouldn't know how I might improve."


-Sean M. - Review from Yelp


"I have to write a review about this place. I "vet-hopped" to roughly 5 different vets before I landed here and all that hassle of finding this gem of a place made it worth it. Every single staff member from the front to the back is always so friendly and helpful.

We have been bringing our 2 boston terriers here since our younger one was a puppy (over 2 years). We have had her spayed, had dental work done on our other boston, shots, checkups, and everything in between and each experience is truly amazing. They are honest and knowledgeable, and even discourage us from doing certain procedures for the sake of our dogs...in other words they aren't just money hogs like SO many vets are.

They will genuinely care for your animals (and for you!) And I frequently recommend this vet whenever I can. Do yourself and your animals a favor and make this your primary vet!!Thanks for the amazing services, Ark. It's so nice to be able to trust someone with our fur babies!"


-Stephanie N. - Review from Yelp


"Professional, friendly and accommodating Staff. My experience here could not have been better and everyone makes you and your pet feel at ease. Reasonable prices-even in an emergency and both the Doctor and Tech were thorough, communicative and not pushing any unnecessary services or pharmaceuticals."

-Karen W. - Review from Yelp


"Over the years... at least 6, I have taken a variety of dogs in for rabies vaccinations. I have been consistently pleased at the punctuality of my appointments, the respect I have felt for myself and my dog. The tech has been efficient, considerate and effective. He was able to assess that my dog that I had only had for 2 months would be further aggravated by more handling.

My dog and I went in on July 10, 2015... 2 days ago. I was so pleased with the experience I plan to use their services the next time I have a medical need. They shuffled dogs and owners wonderfully... keeping everyone informed of what dogs were where and passing in front of others. Very concerned about everyone's safety and welfare! If you are looking for a pleasant experience, check them out!"


-Nelda J. - Review from Yelp


"Takes awesome care of my animals over many years!!"

- Dennis Heath - Review from Google+


"This clinic has a great staff. Very friendly, shows concern, and reasonable. They supply flea busters, an awesome product. They also accept Care Credit and make appointments promptly. I have had three of my cats there with no complaint."

- Shylo Horne - Review from Google+


"Our dogs have been cared for by the WONDERFUL staff at Ark for over 16 years. Everyone there is caring and knowledgeable and goes above and beyond to be sure that our fluffies receive the best possible care. The hours are great, the cost reasonable, lots of parking, excellent facilities. I especially appreciate the follow up calls after one of the dogs has been sick or had a procedure to see how he is doing. Another thing none of our friends seem to have at their dogs' vets is an after-hours number to leave a message where the vet will call back and offer advice - that's been a wonderful benefit too. We love Ark and they love our boys - and our boys love the staff (just not shots!) :)"

- Leslie Robb - Review from Google+


"I have never had to wait a long period of time in the reception area and every staff member I’ve ever had contact with is very friendly, professional, and takes the time to explain things to me and answer any questions I have. I feel that they truly care about what they are doing and it makes me feel comfortable with the care they provide to my furry child. :-) The healthcare team obviously loves animals and you can tell from the service they provide. They are compassionate and knowledgeable and I highly recommend them."

- Unknown

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